We don’t provide support for Envato Elements customers. Read more: https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support

Before submitting a support request please read the following:

  1. Read the basics of WordPress themes: https://nkdev.info/docs/wordpress-themes-basic/
  2. Read your theme’s documentation: https://nkdev.info/docs/
  3. Update your WordPress, theme and all plugins to the latest versions
  4. Deactivate all 3rd party plugins and see if the problem remains
  5. Include your website URL and point to the exact location where the issue appears. Screenshots are welcome too.

If you require support, you must provide a valid Purchase Code. Where is my purchase code?

If we cannot validate you as a customer, we reserve the right to ignore your message.